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FAQ

Who Manages The Property ?

We take care of all aspect of all property management, we are the main point of call in terms of landlord, tenants and contractors. This includes:

- Routine inspections

- Ensuring the property is well-maintained through the lease 

- Tenant communication

- Handling issues and concerns 

How Long Are The Lease Terms ?

We offer flexible leasing options typically range from 3-5 years, with a break clause available where appropriate. This flexibility allows you to plan ahead while still retaining options for the future.

What Condition Should The Property Be In Before Handover ?

The property should be in an exceptional lettable condition, compliant with current safety regulations, and ready for immediate occupation. If minor improvements ate required, Zella Estates will advise you clearly before the agreement begins.

Who Do I Contact If I Have Questions ?

If you have any questions about our properties/property agreements or the service we provide, the Zella Estates team is always here to help. Clear and efficient communication is important to us, once you partner with us you'll be given a dedicated point of contact. For written enquires you can contact us by email Support@ZellaEstates.com . If you prefer to speak to someone directly, you can reach us by telephone 0204626374.  

What Areas Do You Cover ?

Zella operates in selected locations around London and continues to expand. Coverage depends on property type, demand and sustainability. Our team can confirm whether your area is currently serviced.

Can I Trust Zella Estates With My Property ?

Yes, Zella Estates works through clear guaranteed payments, professional property management and clear contractors. Wee believe in transparency, regular communication and treating every property with care, providing landlords with confidence and security.

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